Guarantee
The manufacturer assumes the following guarantee obligations towards the end user:The manufacturer will remove all manufacturing and material faults that appear in the regulator and affect the correct functioning of the device during the guarantee period. Normal wear does not constitute a fault. The warranty is void if, after completion of the purchase contract with the end user, the fault is attributable to the end user or a third party is caused in particular by improper installation or commissioning, improper or negligent handling, excessive claims, inappropriate resources, faulty construction work, inappropriate building grounds or improper operation or use. The warranty is only valid if after discovery the fault is immediately claimed to your specialised dealer. The claim is to be sent by the specialised dealer to the manufacturer. A copy of the purchase contract must be enclosed.
An exact fault description is required for a rapid settlement. The warranty expires 12 months after the purchase contract has been completed by the user, unless the manufacturer has expressly agreed to an extension period in writing. The manufacturer's warranty based on the purchase contract with the end user is not affected by these present guarantee obligations.
The manufacturer is entitled to carry out the warranty by repairing the fault or delivering a replacement. This does not include exchange, shipping or reinstallation costs. If repairs or replacement delivery is/are not possible or not carried out within an appropriate time despite a reasonable grace period determined by the customer, the decrease in value caused by the fault will be replaced or, provided that it is in the user's interests, not sufficient, the contract will be changed.
Further claims against the manufacturer based on this guarantee obligation, in particular customer claims for damages due to lost profit, compensation for use and direct damages are excluded, provided claims must not be made according to law.
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